Payments and Cards

Credit Cards & Debit Cards

We acknowledge VISA, MASTER, RuPay, Maestro and AMERICAN EXPRESS Credit Cards issued in India and we acknowledge Debit cards of all banks issued in India.

With GORATHNA, the user can safely do the hassle-free online transactions. We make sure that every online transaction is verified by SSL (secure socket layer) technology. The SSL encrypts the card (credit/debit) and important data during the whole transaction process. This encryption provides a safe, secure & user-friendly shopping experience.

All Credit card and Debit card amount on GORATHNA are handled through secure and trustworthy payment portals overseen by top Indian banks and best payment gateway service providers.

GORATHNA doesn’t store Credit or Debit card numbers, CVV or Security Code, the Pin number for 3D Secure, Expiry date on any of its servers. It only collects data temporarily in one session while making a transaction. The data sought may anyway be put away by Risk Management or Fraud Management Systems of banks and online payment portals with the power to do as such. Risk Management/Fraud Management Systems are utilized for guaranteeing that payment card frauds are kept to least and all vital data with respect to credit cards is secured for us, user and the payment card industry.

If the amount getting debited from your account and transaction was unsuccessful, you will automatically get the refund for the entire amount as a credit to the relevant credit /debit card and Internet banking account used for the transaction.

For refund of payments made using a Credit Card, Debit Card, Net Banking, pleasecontact us via email – [email protected] or call us at . +91-7019337061.

The refund will be processed back to your original mode of payment within 5 to 7 days of initiating refund requests.

Refunds pertaining to product(s) which have been returned will be refunded, once the product is received at our facility and we have completed all quality checks and verifications at our end.

After 7 days of delivery, the return request cannot be claimed/accepted.

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